|Review the Live Stream FAQ below and be sure to contact us if you have additional questions.|
+ What does my live stream tuition include?
Participating in the live stream event affords you all the same benefits of attending onsite, only you choose your venue. Benefits include:
- Video and audio recordings of the full conference will be added to your online account approximately one month after the live stream event.
- Presentation slides in PDF format.
- CME credit
- Opportunity to chat with other live streaming attendees and IFM staff during the conference
Just as is the case with the onsite tuition, participation is limited to the paid registrant. Login information is unique and cannot be shared.
+ How does live streaming work?
On the day of the live stream broadcast, log in to your IFM online account
. Click on "My Education" in the orange navigation bar. Click "Launch" under the title of your course. This will open a new window. In the new window, click "Launch Live Stream Player" to enter the live streaming environment.
+ Is there a registration deadline for the live stream option?
Online registration for live streaming will close at 4 pm Pacific on Tuesday, January 31. Registrations after this date are subject to a $300 late fee.
+ What are the live stream participation requirements?
Live participation February 2-4, 2017, is required for this IFM program. You must participate in the broadcast by logging in to your unique IFM account to receive CME credit and to fulfill IFM Certification Program
requirements. Live stream login information is unique and cannot be shared. Those who do not log in through their own IFM account during the live broadcast will be removed from the program and will not receive program materials, recordings, CME credit, or credit toward the IFM Certification Program. Please note: DCs cannot receive credit for attending live stream courses. Credit is available to DCs who attend onsite.
+ Can I participate on mobile device or tablet?
Yes, but it is necessary to use the system checker
to ensure you have the minimum technical requirements in order to live stream without issue. Click on "Run Test" in the lower right hand corner.
+ How do I know if I meet the minimum technical and device requirements to do live streaming?
Use the system checker
+ What if I do not pass the system checker screening? Is there technical support for this program?
Technical support is provided by Digitell, live stream providers.
- Email Support: email@example.com
- Phone Support: (8am - 5pm EST Monday - Friday)
- Toll Free: 877-796-1325
- International: 716-338-0332
- Support will be available during live broadcasts, beginning 1 hour before the start of the live broadcast and until 30 minutes after the last session ends.
+ Can I log in with multiple devices?
You can log in with different devices; however, you cannot be logged in to multiple devices concurrently. You must completely logout of one device before you can log in with another device.
+ Is live stream available internationally? If so, is the time adjusted?
Yes, as long as you meet the device and technology requirements you can live stream; however, the presentations will occur in Central Standard Time and will not be adjusted based on participants’ time zones.
Find out when the conference will be broadcast in your area – click here
to convert times. On Friday and Saturday, the first session will begin at 8am. The final session will end at 6pm. On Sunday, the first session will begin at 8am and the final session will end at 12pm.
+ Is live streaming archived?
Yes. Both MP4 video recordings and MP3 audio recordings will be added to the “My Education” tab of your account on the website approximately one month after the conference.
+ Can I pause if I need to walk away for a moment?
While you cannot pause the program, you will be able to take the same breaks live attendees are provided throughout the course.
+ What does the live streaming look like?
to view a short video tutorial illustrating the live streaming platform and providing general instruction on navigating the product.
+ What is the cancellation policy for live streaming?
Cancellations must be received in writing no later than January 23, 2017, to be eligible for a refund less a $150 cancellation fee. Cancellations received after January 23 and before February 2 are eligible for a refund less a $300 late cancellation fee. Tuition is non-transferable. Failure to participate in the program with no prior written cancellation will result in complete forfeiture of tuition and the course will not count toward certification (nonrefundable, nontransferable, no exceptions). Program materials are available only to participants. Just as is the case with onsite courses, participation is limited to the paid registrant. Login information is unique and cannot be shared.
Cancellation requests must be received in writing by email or fax: firstname.lastname@example.org
or 253.661.8310. IFM will reply with a written acknowledgement.
+ Can I switch from the onsite event to the live stream option?
Switching from the onsite event to the live streaming option will incur a $150 processing fee until January 23, 2017. Requests to switch from the onsite event to the live streaming option made after January 23 and before February 2 will incur a $300 processing fee.
+ Can I attend both the Cardiometabolic APM and the Immune APM?
Yes, the Cardiometabolic APM will be offered February 2-4 and the Immune APM will be offered February 5-7. You may attend both for 6 days of content that will change the way you see patients.